Shipping policy

We aim to process and deliver your order as quickly and smoothly as possible.

Shipping Destinations

We currently ship within Mainland Spain, the Balearic Islands, and Mainland Portugal.

Shipping Rates

Shipping costs are calculated at checkout based on the delivery address and the products selected.

Order Processing

Orders are usually processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Times

Estimated delivery times may vary depending on the destination and courier service. In most cases, orders are delivered within a few business days after dispatch.

Please note that delivery times are estimates only and may be affected by public holidays, peak periods, courier delays, or circumstances beyond our control.

Tracking

If tracking is available for your shipment, you will receive tracking information once your order has been dispatched.

Incorrect Delivery Information

Please make sure that your shipping address is complete and correct before placing your order. We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete address details provided by the customer.

Damaged or Lost Parcels

Please inspect your order upon delivery. If your parcel arrives damaged, or if you believe it has been lost in transit, please contact us through our contact form as soon as possible. We will review the issue and assist you where possible.

Contact

If you have any questions about shipping, please get in touch with us through our contact form.